The HPS Advantage

Hydraulic Parts Source constantly and consistently strives to uphold its values of Quality, Service and Commitment through employees that have a commitment to providing quality products and unrivaled service.  Hydraulic Parts Source respects its employees and appreciates their contributions to sustaining and elevating the corporate values that in turn benefit our clients and their success.

Quality

Quality is a degree of excellence.  It establishes trust and fortifies reputation.   HPS strives for the highest quality product, service, and commitment.  HPS defines quality as the following:

  • Specializing in Three Brands – Not Overextending Capabilities
  • Expert Technicians, Industry Veterans, Trained Customer Service Staff
  • 100% of Products Tested At or Above Factory Standards
  • Protective Shipping Materials – Insuring Safe Arrival of Product
  • One-Year Warranty
  • Time Solution – fast turnaround and shorter down time for end user
  • Cost Solution – price competitive and shorter down time for end user
  • Reliable Solution – trustworthy products and service
  • Quality Solution – providing value

Service

Service is the act of providing aid or benefit.  It influences business relationships and fortifies reputation.  HPS strives for providing the highest level of service to benefit the client’s business.  HPS defines service as the following:

  • Extensive Inventory In Stock Levels and Rare/Hard to Find Items
  • Same Day Shipping
  • Blind Drop Shipping
  • Fast Quote Turnaround
  • Trouble Free Warranty Evaluation
  • Accessible Customer Service
  • Technical Troubleshooting
  • Time Solution – fast turnaround and delivery
  • Cost Solution – price competitive and shorter down time for end user
  • Reliable Solution – knowledgeable service
  • Quality Solution – understanding needs of our clients

Commitment

Commitment is a pledge that communicates trust, fortifies reputation, and strengthens business relationships.  HPS strives to constantly and consistently prove its commitment to its clients.  HPS defines commitment as the following:

  • Customer Service – Appreciative, Understanding, Knowledgeable, and Extensive
  • Quality – Exceptional Product, Knowledgeable Staff, Unrivaled Service
  • Employees – Supportive Environment, Encouraging Innovation
  • Partnership – Non-solicitation of end user, never becoming the competition
  • Time Solution – dedicated to providing a fast solution
  • Cost Solution – dedicated to providing a cost effective solution
  • Reliable Solution – dedicated to providing a dependable solution
  • Quality Solution – dedicated to providing a valuable solution